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09-03-2020 11:22 PM (Last edited 09-03-2020 11:23 PM ) in
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09-03-2020 11:25 PM in
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09-03-2020 11:25 PM in
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09-04-2020 12:23 AM in
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09-05-2020 11:26 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and perform following methods to resolve the issue:-
1. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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03-23-2021 11:50 AM in
Galaxy A- Mark as New
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05-09-2021 11:15 AM in
Galaxy A