Aslaam o Alekum

[raesszohaib]

Recently I purchased a used Samsung A53 after update my camera portrait stuck in screen then my complete camera buttons didn't work but portrait work absolutely fine with front camera problem is with only back camera now today my phones torch stops working even on camera please if anyone knows how to fix or what is the reason for this issue please help me and I have tried restarting phone reset option camera clear storage etc almost everything 

[OmerFurqan]

Same here, My phone's camera and torch both not working. Samsung galaxy A11. It had been a year and I visited the customer support centre and they told that my camera wires have been damaged and it will only work with new camera.

[RANA_NAJAM]

Have you attempted a factory data reset? Please perform this and assess whether the issue persists. Ensure a full backup is performed prior to initiating a factory reset.

If the problem remains unresolved:

Given that you purchased a used phone, can you confirm that the device was in perfect working condition and all functions operated smoothly upon purchase? First, for how many days did the phone function correctly? Did you notice any unusual behavior prior to the update?
Second, if the problems arose after a software update, you should contact a Samsung service center. However, if the issues predate the update, you should request a replacement or alternative solution from the seller.

[raesszohaib]

No phone is absolutely fine from day 1 yes I did factory reset but unfortunate it's not working

[RANA_NAJAM]

If all issues occurred after the update, then contact the Samsung service center.

[raesszohaib]

This phone is out of warranty bro

[RANA_NAJAM]

Given the device is outside the warranty period, authorized Samsung service centers may still offer paid repair services. Contacting Samsung support directly to discuss the situation and obtain guidance on available repair options is recommended.

[raesszohaib]

How to contact them

[RANA_NAJAM]

Go to samsung member click on support, or click
https://www.samsung.com/pk/shop-faq/