Original topic:

Ashwin Poojari

(Topic created on: 05-12-2020 11:51 AM)
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AshwinPoojari
Active Level 7
Options
Galaxy A
I am getting continues error in my Samsung Galaxy A305F android 10 . mobile when I take selfies my screen get closed before that it as me that to wait or close app or send feedback but which selfie I have taken it has not been stored please check and reply me 
3 Comments
amanjalwehra
Expert Level 2
Galaxy A
once reset camera settings
AshwinPoojari
Active Level 7
Galaxy A
reset is not working out for this problem I tried
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Samsung_Support3
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned step to resolve the issue:

 

1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support