Moulick
Active Level 1
Options
Galaxy A
"Call of duty mobile" Apps is crashing when I play Battle Royale (BR mode). I reinstall this game app many time but it's can not resolve. Screen freezing, black screen also the big issue when play Battle Royale (BR) Mode is running. I already factory data reset to my smartphone many time but the problem is still running. Also when I play Battle Royale (BR) Mode with Gyroscope on my phone is Overheating faster and crashing. I think it's a big software issue for Samsung Galaxy A71 Smartphone. Please fix this issue ASAP. Waiting for the solution.

Note: I already submitted Errors report & Ask questions section. I already submitted bugs report to CODM technical team from in game. Nothing changes.
7 Comments
IcyJay
Expert Level 1
Options
Galaxy A
Same crash happens in M51 since September 2020 , F
0 Likes
Options
Galaxy A
Same issue in my M31s. Seems to be an issue on Activision's side. Never happened before and doesn't happen in ranked multiplayer. The game is lagging a lot in BR.
0 Likes
Jasirmd72
Active Level 7
Options
Galaxy A
I have both BGMI and CODM in my A21s
BGMI lags and freezes a lot, but COD never lagged even once in my device.
0 Likes
ZYED_A71
Beginner Level 5
Options
Galaxy A
Even my CODM game crashes (only in BR mode ), its the blackscreen issue and a lost of A71 devices have it . Please fix as soon as possible .
0 Likes
Samsung_Support2
Expert Level 1
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Moulick
Active Level 1
Options
Galaxy A
Nothing changes! I already send my feedback to "Get help> Error reports" before I post here. Now I comment here after Factory Data reset to this smartphone today.
0 Likes
RohanGaming
Beginner Level 3
Options
Galaxy A
Pls fix the crash problem I'm unable to play the battle Royale mode and the zombie mode and sometimes in multi-player mode sometimes lag happen
0 Likes