Original topic:

Anyone facing this issue in their A71 devices?

(Topic created on: 05-10-2021 02:47 PM)
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AryanAuroshman
Active Level 3
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Galaxy A
Bixby keeps turning on automatically. It boosts the volume, decreases the volume, turns on and off the DND mode and it happens continuously... what can I do to get rid of it?
3 Comments
Eklavyaaa
Active Level 6
Galaxy A
Try factory data reset if the problem persists visit service center also please remember factory data reset removes all the data present on phone so create a backup before attempting it.
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Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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