MdTajammul
Active Level 7
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11-02-2021 02:29 PM in
Galaxy AGood Afternoon All,
Kindly see the attached images.
I am facing issue in display fingerprint area many times screen touch not responding in that area.
Fingerprint sensor is working fine but manytimes i cant type f g h j c v b n even space bar also means touch not responding.
Samsung team, please if have any kindly of issue please fix it in November patch.
Thanks you
4 Comments
MohammedSijah
Expert Level 1
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11-02-2021 04:39 PM in
Galaxy A
Hello Tajammul,
Did you perform the diagnostic test with the members app.
(Get Help > Start > Touchscreen)
Did you perform the diagnostic test with the members app.
(Get Help > Start > Touchscreen)
MdTajammul
Active Level 7
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11-02-2021 05:15 PM in
Galaxy A
Yes, i did work fine
MdTajammul
Active Level 7
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11-02-2021 08:51 PM in
Galaxy A
Maybe no one notice this issue.
Samsung_special ist
Community Manager
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11-04-2021 01:06 PM in
Galaxy AHi,
For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/