Original topic:

Android 10 update issues

(Topic created on: 05-31-2020 07:01 PM)
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Bhupesh4u
Active Level 4
Options
Galaxy A
Galaxy A50 android 10 update is **bleep**, voice while calling is low, battery discharge faster, network issue, slow internet issues and many more.
6 Comments
Galaxy A
i also feel same
AlokKumar125
Active Level 1
Galaxy A
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PkgAbhi
Active Level 4
Galaxy A
no more fast charging for me!
Bhupesh4u
Active Level 4
Galaxy A
Yes same now it takes 2 hours to charge.
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AlokKumar125
Active Level 1
Galaxy A

Bro meri bhi same problem thi but yeh video dekho https://youtu.be/rXV5S84V7jw

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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "network problem" issue please follow below given steps:

1) Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).

2) Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
3) Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

 

To resolve "battery drainage" issue please click on the link to check for it:
http://www.samsung.com/in/support/skp/faq/1101689

 

If the issue still persist and the other issue releated, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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