JAN26
Beginner Level 2
Options
Galaxy A

Since the Android 10 update for my A40, Android Auto isn't working in my car. Before it worked without problems. I already changed the USB cable, made a reset of the cellphone and deleted the cache from the App. Nothings helps. I have a Ford Ecosport from 2019.

 

Many thanks for your help

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Samsung_Support3
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

Kindly be informed Android Auto is a 3rd party application which is not from Samsung. As we are trained to handle Samsung software and hardware related troubleshooting, we advise you to contact to the respective application software support. You can reach to the app developer through email channel go to: Play store > select more option> select installed app> click on read more.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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