After oneui 2.5 update

[Anonymous]

Galaxy A51 slow performance.

Battery backup not good.

Hanging,lagging,heating.

[YashAgarwal]

Complete reset your device once then check but before doing this backup your all data. And remove memory card before resetting if you have.

[Anonymous]

I all ready try but not salve

[YashAgarwal]

Then go to service center and ask for reflash your Software once again

[Anonymous]

yes..thanks 😊

[Samsung_Support1 · Accepted solution]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Anonymous]

thanks