After November 2025 security patch update my galaxy A73 5g was showing adds

[vinod9583]

After November 2025 security patch update my galaxy A73 5g was showing lot's of adds on 3rd party application and samsung browser we really disappointed about this matter from samsung samsung trusted for clean UI of samsung provided adds on oue phone then why should we purchased a branded company mobile very shameful experience from samsung U*

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

We would request you to kindly perform the following steps to resolve your issues.

● Disable the Google ads: Settings > Google > Ads > opt out of ads personalization > Disable.

● Disable Google ads settings: Tap on Ads by Google > Add settings > Disable Google ads settings.

● Enable pop-up blocker: Internet browser > Settings > Advanced > Enable pop-up blocker.

● Contain ads function. Kindly check the Contain ads function while downloading any app from the Play Store. (If any application contains ads then it is mentioned under the name of that application while downloading from the Play Store).

● Samsung Account Privacy Settings. First things first, the best way to avoid ads on your Samsung Galaxy phone is by stopping them before they start. Samsung’s ads are all opt-in, so being vigilant during set-up can help you avoid them. You can find the opt-in for ads option in the setup of your Samsung account. The ‘use the customization service’ toggle will enable personalized promotions on Samsung apps. This won’t fully disable ads but will stop them from being personalized with your data.

● If you missed this option during set-up, you can still opt out of personalized ads by following these steps: Settings> Samsung Account> Security and privacy> Customisation Service> Customised ads and direct marketing to turn off.

● Block ads from Samsung Internet: Samsung Internet app> Tap on the 3 lines icon> Ad blockers> Download a suggested ad blocker> Now you are protected from ads.

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password, advice you to reset (Forgot password) your Google account.

Path: Settings> General Management>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support