According the knox security restricts

[yadav1987]

Samsungmembers>>gethelp>>error report

[OverTheHorizon]

What your problem?

[yadav1987]

Knox security restricts policy action when I use soft key

[OverTheHorizon]

Ekran görüntüsü mi alamıyorsunuz Knox güvenliği yüzünden? ( Can't you get screenshots because of Knox security?)

[yadav1987]

No can't take any screenshot

[OverTheHorizon]

• Restart the device.
• Take and remove the device in safe mode.
• If not send error report, there may be a software problem.

That's what I think about for now.

[yadav1987]

Restart yaptim ama sorun ayne reset te yaptim

[OverTheHorizon]

İsterseniz bi hata raporu gönderin, cihazı güncel tutun. Halen daha olmuyorsa cihazı sıfırlayın. (If you want, send an error report, keep the device up to date. If it still does not happen again, reset the device. )

[yadav1987]

Tamam teşekkürler

[OverTheHorizon]

Rica ederim ne demek😊