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06-12-2021 10:10 PM (Last edited 06-12-2021 10:12 PM ) in
Galaxy A- Mark as New
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06-15-2021 11:39 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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06-15-2021 11:51 PM in
Galaxy AThanks for your response. Above mentioned issue was a future development suggestion, while device in pocket or purse in-display finger print scanner continueslly detecting, scanner automatically disabled after few wrong scan. Please improve the in-display scanner option on accidentally touch prevention.
Thanks and regards
Prashanth