Original topic:

About the android 12 update in Samsung galaxy a11 models

(Topic created on: 10-05-2022 07:32 PM)
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BbbD
Active Level 1
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Galaxy A
At last the update came but there are some issues 
I can't go to my files and can't access my storage in device care please fix these issues quickly samsung 
4 Comments
JrAntonio
Active Level 1
Galaxy A
Even I had the same issue, First of all see if your my files app is updated.
Then see if you have denied access to calculate your app storage, if so you must grant access.
Check these and see if it works

BbbD
Active Level 1
Galaxy A
OK thanks the file app is working but how can I see if I denied access to calculate app storage how to do it
Sinai14
Active Level 1
Galaxy A

The Galaxy A115F phone has a screen freezing bug after the update to Android 12 and it doesn't work at once and I have to restart it to solve it. Please Samsung fix this bug, friends, can someone please tell me a solution.

0 Likes
Galaxy A
Hi... clear the data and cache of my files. Probably will work. (Go to Settings > Apps> Search My Files and select > Storage > Clear data and clear cache)

Leave a comment again if not work.