Original topic:

About in coming calls my device is not responding to lifting the call

(Topic created on: 01-17-2023 06:28 PM)
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bashabhaijan
Beginner Level 2
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Galaxy A
My device galaxy a12 phone symbol what we make to calls is not responding for incoming calls when I touch or swipe the symbol of phone symbol is not responding Pls help me how to fix this problem
1 Comment
cs-member11
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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