Original topic:

A75 5G

(Topic created on: 06-17-2022 11:02 PM)
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jakirs
Active Level 3
Options
Galaxy A
My A73 5G mobile is very hitting video calling for Google duo and WhatsApp no battery backup battery backup is only 6 hours . Samsung said 2 days battery backup Battery does not last 2 days
 please fix this issues  
Samsung does not have a solution for this
🤔🤔🤔
3 Comments
Samsung_specialist
Community Manager
Options
Galaxy A

Hi,

 

Kindly try to visit Samsung members application, then get help, and go to diagnostic, to check the battery status.

Then try to go to Settings- Device care- Click Optimize now- Then tap on the three dots- Automation- Auto optimize daily.

And please follow these steps, to keep your battery health in a good condition:

1. Let your screen turn off sooner.

2. Reduce screen brightness.

3. Set the brightness to change automatically.

4. Turn off keyboard sounds or vibrations.

5. Restrict applications with high battery usage.

6. Turn on adaptive battery or battery optimization.

7. Delete unused accounts.

8. Remove the apps that are running in the background.

9. Avoid using the device while charging, and make sure you are using an original charger.

10. Try the Safe Mode option.

11. Turn on Power Saving mode.

Make sure that the device is updated to the latest software from settings - software update.

After that try to do a soft reset for the device as well, by press and hold the Power button and the Volume down button simultaneously for more than 7 seconds to restart it. It will not delete any data from the device. 

If the issue persists after these steps, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report).

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jakirs
Active Level 3
Galaxy A
I have done all this but not sold my mobile problem
Dear samsung teams your going to your all ads photo & video clip
Tall you Galaxy A75 5G mobile battery backup is 6 hours
No 2 day 😡😡😡
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jakirs
Active Level 3
Galaxy A
Please you mention 6 hours battery backup ok
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