Original topic:

A73

(Topic created on: a month ago)
103 Views
sarbor
Active Level 1
Options
Galaxy A
Why after the update my phone is not working no sim card working no fingerprint working and i do not have money to pay for removing motherboard? This not my mistake that yours ..why not to see the problems for the customer can you reaplyA73
6 Comments
Zammi
Active Level 9
Galaxy A
Hope Samsung will help you.
sarbor
Active Level 1
Galaxy A
I hope that👌
MOQBALI
Expert Level 3
Galaxy A
• To resolve issues after a phone update, try restarting the device.

• If the problem persists, check for further updates and install them.

• Clearing the cache partition or reinserting the SIM card may also help.

• For fingerprint-related issues, check the settings and re-register fingerprints if necessary.

• As a last resort, perform a factory reset after backing up important data.

• If these steps fail, contact customer support for assistance.
sarbor
Active Level 1
Galaxy A
Thank you for the helpful answer, but I took it to a customer service center, and they answered me that it would change the motherboard... Is it reasonable that this update will make the company profit at the expense of its mistakes?
Samsung_specialist
Community Manager
Options
Galaxy A

Apologies for the inconvinience and kindly provide us with the service order number that starts with "427" so we can check

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sarbor
Active Level 1
Galaxy A
Hi ,wher i fine this number please. Wht means that
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