My Samsung Galaxy A73 5G has developed the Green Line defect for the second time. As a long-time Samsung fan, this is extremely disappointing. A repeated hardware failure is unacceptable. I’m requesting a free and permanent fix for this known issue.
Thank you for reaching out to us and sharing your experience. We understand your disappointment regarding the recurrence of the green line issue on your Galaxy A73 5G, especially as a long-time Samsung fan.
Please note that the green line on the display is typically related to hardware performance. To assist you further, we recommend the following steps:
Ensure your device software is updated to the latest version via Settings > Software update.
Perform a soft reset by holding the power and volume down buttons together for about 10 seconds.
Check if the issue persists in Safe Mode to rule out third-party applications.
If the green line continues to appear after these steps, we kindly advise you to visit the nearest authorized Samsung Service Center in the Gulf region. Our technicians will be able to examine the device and provide the appropriate solution to ensure the issue is resolved permanently.
We truly value your loyalty to Samsung and regret any inconvenience caused.
