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07-23-2021 11:47 AM in
Galaxy AMy one-month-old galaxyA72 has been stuck on boot loop. It is neither starting nor shutting down. What should I do?
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07-23-2021 12:12 PM in
Galaxy A- Mark as New
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07-23-2021 09:38 PM (Last edited 07-23-2021 09:39 PM ) in
Galaxy AThank you. I went to the service center and they kept the phone saying that its motherboard is gone and needs replacement. They have called me to contact after 10 days.
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07-23-2021 09:50 PM in
Galaxy A- Mark as New
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07-27-2021 02:35 PM in
Galaxy Ayes

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07-23-2021 12:13 PM in
Galaxy AConnect to a PC with USB cable, plug charger in your phone, hold all buttons and release Vol- after 7 seconds, after release power button and keep pressing the Vol+ button for 4 seconds after releasing power button. Your phone will go to Android Recovery. Reset your phone there or make a reboot.
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07-23-2021 09:42 PM in
Galaxy AThank you. The service center told me that the motherboard is gone and it needs replacement.

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07-23-2021 10:21 PM in
Galaxy AWhat? 1 month old and motherboard dead? Samsung uses cheap parts even for expensive phones
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07-27-2021 02:39 PM in
Galaxy AYes, that's what surprises me. Earlier I was using MI's pocophone and that was working like charm. I switched to Samsung as did not want to use Chinese product but I guess I made a mistake. And to add the status of Samsung service centers is just pathetic, they made me go to 3 different centers giving lots of excuses. My whole day was wasted because of that.
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07-26-2021 09:49 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
