A72 Battery Issue

[Shani49]

Dear All,

After to turned on my mobile fast charging, my mobile battery percentage decreases rather to increase and i am facing this issue from past 4 months.

Kindly guide me to resolve this issue l. Thanks 

[innovativeAR121]

It's your charging ic problem clean jack or check on shop

[nadeemaq]

You go to the Samsung website and explain your problem online with their trained staff

[KayKay96]

Same happen with me.My Phone original charger is not working..Other chargers works

[KayKay96]

I contacted samsung But their reply was to Factory reset your phone.

[Shani49]

After factory reset..Is your problem was resolved or not?

[KayKay96]

No its not resolved bro.