Original topic:

A71

(Topic created on: 08-04-2021 05:26 PM)
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yojith
Active Level 3
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Galaxy A
After visiting service center , fast charging problem not solved, waste Samsung and service centers and technicians. 
15 Comments
yojith
Active Level 3
Galaxy A
USB port means switch board sockets
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Rajat_29
Active Level 5
Galaxy A
Usb port in which you insert you charging cable
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yojith
Active Level 3
Galaxy A
OK in service center they not changed
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Rajat_29
Active Level 5
Galaxy A
What did they say? About the problem?
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yojith
Active Level 3
Galaxy A
They checked 2hours,and reset the phone and told me need to put on observation, then I walk out, early the customer care told this is software problem after June update it will be slowed but nothing happens, warranty time is ends soon
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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