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10-24-2020 12:06 AM in
Galaxy A- Mark as New
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10-24-2020 12:22 AM in
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10-24-2020 03:10 AM in
Galaxy AFor your device
Hydrogel are best for in display finger print scanner
Or
You may register same finger 2-3 times
And clean your screen before unlocking.
Smudges on screen may effect finger print reader
And if you keep brightness somewhat high
Then also you will able to unlock your device easily
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10-31-2020 10:38 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support