Original topic:

A71 not charging

(Topic created on: 04-12-2021 03:22 AM)
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Mandy85
Beginner Level 2
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Galaxy A

Same as all the others, A71 just stopped charging, its only 3 months old. I sent it to Samsung under the warranty and they claim its water damage. The phone has never been in water or had anything spilled on it.  Has anyone managed to get the charging issue sorted? Ive tried other chargers but still nothing. 

4 Comments
MUTHUKUMARANS
Active Level 3
Galaxy A

Same Problem (A71)

Charging Port Change - Rs.1600 Charged in Service Centre

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Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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vinayyyyy
Active Level 2
Galaxy A
Is Ur phone not charging with the charger that came in the box and works fine with other chargers?
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MUTHUKUMARANS
Active Level 3
Galaxy A

Other brand charger working fine.

Samsung charger not working.

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