A71 UI 2.5

[DrAhsan]

Why I didn't receive UI 2.5 update for my A71?? I also tried manually but it says your software is up to date

[DrAhsan]

yes, it's 4g

[DrAhsan]

.

[Nawab_khan]

your case is somewhat strange indeed but you will get out of it..A problem may caused by different reasons.

[Nawab_khan]

at this stage, try "Smart switch" computer application..

[DrAhsan]

ok

[Nawab_khan]

Let us know when you will get out of problem. You will be helped on all possible fronts if needed.

[DrAhsan]

sure

[DrAhsan]

Thank you dear for your help and guide. Finally succeeded in getting UI2.5. thanks once again

[SohaibRaza1]

Try reseting your phone

[Izatkhan]

please call to costumer care
080072678
and tell them I don't receive update and thy will ask for imei no and you tell imei number and he's solve the problem