Original topic:

A71 Slow charging Issue

(Topic created on: 04-21-2021 05:01 PM)
1222 Views
itsRaaaj
Active Level 3
Options
Galaxy A
The speed of the charging at the very start is good.. then after few min it slows down & its frustrating. Because while slow charging it still says...super fast charging but the " remaining time left "

image


disappears 
PS- I'm using same charger (25Watt) from the box.
 Also tried another 25 watt charger of samsung.
Also hard Reset my device/Wipe cache. 




Is Anyone else facing this same issue?

Update - I did go to the service center & they just Reset my device (They call it a Software update, my phone was already updated). 
Still i'm facing the Same Issue
16 Comments
SuRRealSaGar
Expert Level 2
Galaxy A
Why don't you try talking to customer care .

They might help you with that
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itsRaaaj
Active Level 3
Galaxy A
They said you have to visit Customer care center.
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SuRRealSaGar
Expert Level 2
Galaxy A
Bro you must get it checked.
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itsRaaaj
Active Level 3
Galaxy A
Sure thing
Galaxy A
When you use your mobile during charging, it doesn't fast charge though it says fast charging.
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itsRaaaj
Active Level 3
Galaxy A
I didn't use my phone while charging.
0 Likes
Galaxy A
Then I guess you need to flash firmware from Service Center.
I don't have such issue in my A71 and I flashed firmware from service center.
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Galaxy A
Before it used to take 1 hour 20 minutes to charge from 0 to 100. But now it's taking 1 hour 35 minutes to charge from 15% to 88-90%.
Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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