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09-15-2020 11:34 AM (Last edited 09-15-2020 11:36 AM ) in
Galaxy AHi Guys,
I am new to Samsung communities, I recently bought (7 Days ago) A71. My average usage on phone like WhatsApp, Youtube, Instagram and little bit of Image editing. And I found that my phone drain the battery too fast my SOT is 4 hr 30 min. I think its too low than my Poco F1 (Still after 2 Years It's SOT is more than 4 Hours). So, I am little frustrated Am I become fool that I buy the A71. Because on ads and Youtube video I see its SOT is more than 7 Hours. I also saw the battery drain test which also show the 7 to 8 hours of SOT.
Please suggest me what to do?
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09-15-2020 01:16 PM (Last edited 09-15-2020 01:16 PM ) in
Galaxy AI will suggest visit service center and re flash the os.
And disable all google activities.
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09-16-2020 09:47 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We apologies for your inconvenience. To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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09-17-2020 02:10 AM in
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