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12-20-2020 11:40 AM in
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12-21-2020 09:13 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve "microphone" issue kindly follow the given below step:
>>Reset the device and before resetting the device make sure to create data backup of your device via Smart Switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Settings > General Management > Reset.
For more information kindly follow steps provided in below given link:-
https://www.samsung.com/in/support/mobile-devices/samsung-mobile-microphone-not-working/
If the issue still persist, we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link: https://www.samsung.com/in/support/service-center/
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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12-21-2020 11:55 PM in
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12-23-2020 11:34 AM in
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01-27-2021 12:28 PM in
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02-10-2021 02:19 PM in
Galaxy AHi, I am also facing same problem. If I restart it works.. again after sometime the problem repeats.. even after changing the microphone in service centre, the same problem is repeating.
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02-24-2021 10:16 PM in
Galaxy AI had the same problem with my A71, I disabled google assistant and the problem is now solved. Hope this helps.
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03-20-2021 09:46 PM in
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05-29-2021 04:45 AM in
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06-07-2021 10:17 PM in
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07-31-2021 10:05 AM in
Galaxy AI just got my A71 back from the service center after changing the whole charging port and factory resetting the software. The next 2 days, the mic doesn't work again. I had to restart the phone to make it work again. Please help me solve this problem.