Original topic:

A71 - False Advertisement - Switch camera while recording

(Topic created on: 08-25-2020 12:45 PM)
225 Views
iamiceparticle
Expert Level 4
Options
Galaxy A

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Hi A71 Users,

I have raised complaint to Samsung Customer care to remove the mention of said feature on their website.


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If the said feature is not removed from samsung website within 7 days I am going to launch complaint in consumer forum. Website : https://consumerhelpline.gov.in/

I humbly request all A71 users to do same. I request all other users for support and stop Samsung from such false advertisement.
4 Comments
ManishPatra
Active Level 4
Galaxy A
yes....if you and others can not avail this feature....you can complaint first in Samsung website & then consumer forum ....I wish you resolve problems as early as possible. Thanks.
Galaxy A
Thank You Bro.
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. We would request you to kindly raise your concern under the Ask Question section from Samsung Member Application with more details, so that we can help you out with this.
Samsung member application > Click on get help > Send feedback > Ask question.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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Advjain
Active Level 3
Galaxy A
My Samsung galaxy a71 also not having this feature, I made call to customer care and also chat on Samsung website but they are unable to help, though it is clear mentioned on Samsung website
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