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Original topic:

A71 Display Issue

(Topic created on: 7/9/20 7:43 AM)
Max_Payne
Active Level 5
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Galaxy A
Asalam o alaikum

I'm Using Galaxy A71. I'm facing 2 issues

1. while on standay on complete black screen, when a person calls, the ringtone plays butbthe screen remains black. 

2. while on standby, when i press the power button to wakeup the screen,it remains on for 1 second & it goes off. Then i tap to wakeup then everything runs fine. 

Quite irritating.

I'm facing these issues! I don't know if iam the only one facing this issue or some one else?

Waiting for your feedback.


19 Comments
mfaheemkhan904
Active Level 4
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Galaxy A
sensor ko open kro aksar sensor pe hath ya koi chez ata hai to es lye screen on nai hota
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Max_Payne
Active Level 5
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Galaxy A
sensor is working fine. waiting for other A71 users to share there opinion. which handset u r using?
mfaheemkhan904
Active Level 4
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Galaxy A
I am using SM A20, yes your sensor will be work fine but some till screen protector or pouch cover the sensor which cause that issue which your are talking about
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mfaheemkhan904
Active Level 4
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Galaxy A
when the sensor hide with any thing then the screen will be ansulotly closed during call because of sensor hiding. Hope u will be understand
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Max_Payne
Active Level 5
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Galaxy A
I understood. but i'm not talking about during call. on standby mode i turns off.
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Rehman12
Active Level 4
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Galaxy A
i agree with u r 2nd point abt power button i also face the same issue on my a71....further the screen turns on itself sometimes when in pocket which is very disturbing because it drains battery ..
Max_Payne
Active Level 5
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Galaxy A
i face the same problem & its quite irritating.
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Rehman12
Active Level 4
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Galaxy A
and what abt ur battery when u fully charge it it drops from 100 to 99 in abt 10mins even on standby...do u experience the same with ur a71?
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Max_Payne
Active Level 5
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Galaxy A
yes it happens. there is a solution

Turn you always on display mode to tap only. by this way it didn't drain the battery.
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