Original topic:

A71 Camera Pro Mode

(Topic created on: 07-30-2020 11:39 PM)
1345 Views
WiserNova
Active Level 1
Options
Galaxy A
With the latest updates, Camera has a Pro mode where I can set the shutter speed. However when I set the shutter speed to more than 2 seconds, Camera crashes with a message "camera failed"

How to fix this? If its a firmware issue, when will it be fixed. 
7 Comments
SouravHarijan
Active Level 6
Galaxy A
wait for next update
Ashwin4702
Active Level 1
Galaxy A
yea even i own a galaxy A71 and I am also facing the same issue must be a software bug which could be fixed in the future updates
Andry
Active Level 5
Galaxy A
same problem here too...!
SUFYANMUGHAL
Active Level 7
Galaxy A

same here in pakistan ....sm-a71f/ds

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cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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WiserNova
Active Level 1
Galaxy A
Next update here. Issue still remains.
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WiserNova
Active Level 1
Galaxy A
Tried clearing data and cache. Even reset the camera. Issue still remains. Do you guys test it before release.
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