Original topic:

A70 hanging problem and phone is very slow

(Topic created on: 05-11-2020 04:35 AM)
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rashidkhan12
Active Level 3
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Galaxy A
A70 hangong problem and phone is very slow or camera are not good working sometime hanging
1 Comment
Samsung_Support3
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check space availability: Settings > Device Care > Storage
Request you to keep at least ''minimum 20% internal memory free''

 

2. Check space availability: Settings > Device care > Memory
To improve the performance RAM of the device should be free. So, clear the RAM memory once in a day.

 

3. Check app cache
a. Clear app cache through Device care : Settings > Device care > Storage > CLEAN NOW
b. Clear cache memory of a particular application : Setting > Apps > Now pick the app. For example 'Samsung Internet' > Storage > Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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