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05-03-2020 11:08 AM in
Galaxy ARecently i had updated my a70 to android 10 and found many bugs
1.the assistant button can not be moved at any corner like it used to happen on android 9
2.i can disable one ui but after that recent app menu does not work which used to work on android 9
3.device heats up more
4.device is laggy and specially whatsapp business hangs a lot can not swipe down for 2 seconds without getting phone hanged
5.its a shame on samsung by pushing out such a buggy update on a phone which cost so much money and create problem for users shame samsung

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05-08-2020 07:23 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolove "Overheating" issue kindly follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
To resolve "phone lagging" issue kindly follow the given below steps:
1) Check app cache:-Settings> Device care>Storage>Clean now.
or a particular application: Settings>Apps>Pick the app that you like to clear off the cache memory. For example 'Samsung Internet' >Storage>Clear Cache.
2) Remove third party application: Settings>Apps>Select the third-party application from Apps Eg. DU Recorder>Uninstall.
For other issue kindly check with the below given steps:
1) Check device in Safe Mode:-Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
To exit safe mode:-Restart your device.
2) Reset the device and before resetting the device make sure to create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Settings>General Management>Reset.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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05-14-2020 10:03 AM in
Galaxy Ai knew you guys would eventually copy and paste solution from your doc file saved as templete for fooling customers
but this answer does not help me already i have reset my phone and wasted 12 hours setting it up tell me something about the fix when it is going to come and y have you rolled back the 10 update for Indian users
and lastly y have you removed keyboard sync feature from your server is this the end of samsung?
