Original topic:

A70 and A50

(Topic created on: 05-25-2020 09:30 AM)
253 Views
koshyy
Active Level 2
Options
Galaxy A
I have both a50 and a70 , both the phone have problem with fingerprint sensor.. I have dab 4  to five times to unlock even after the latest update.
8 Comments
MohammedSijah
Expert Level 1
Galaxy A
Yes I am also having issues with fingerprints. I never use them, but got satisfied with the face unlock.
It says that the problem is with the screen protector, but I haven't checked it.
koshyy
Active Level 2
Galaxy A
Yes face lock is fine..without a screen protector, the result is same..
MohammedSijah
Expert Level 1
Galaxy A
Go for a live- chat. Let's see what's their opinion.
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Samsung_specialist
Community Manager
Options
Galaxy A

Hey there,

We advise you to visit the nearest service center with the phones for them to be checked by our team.

www.samsung.com/sa/support/servicelocation/.

Thank you

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skyesk
Active Level 3
Galaxy A
there is no need to visit the nearest service center as the sensor is worse than worst.takes several attempts and often forgets my fingerprints.samsung can better remove this feature as you don't Know how to configure the fingerprint app
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skyesk
Active Level 3
Galaxy A
samsung has long become sam **bleep**.. this would be my first and the last Samsung phone
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koshyy
Active Level 2
Galaxy A
I have a new issue, the videos saved from whatsapp, reflects in gallery on a different date
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skyesk
Active Level 3
Galaxy A
Screen Lock - Replace the hardware power button with a software button to lock the screen
http://play.google.com/store/apps/details?id=com.simi.screenlock

try this. works like a charm. samsung inbuilt fingerprint print is a total waste. even a third rated guy would have coded a better program
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