Original topic:

A70 CAMERA PROBLEM AFTER ANDROID 10 UPDATE

(Topic created on: 05-20-2020 08:11 AM)
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DJAAYUSH
Active Level 5
Options
Galaxy A

image

A70 FRONT CAMERA IS 32 MP BUT AFTER UPDATE THIS IS 21MP 
ANY ONE SUGGEST...?
16 Comments
Sumit922
Active Level 5
Galaxy A
Has anyone checked the main camera yet?
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nyr
Beginner Level 2
Galaxy A
yes I have checked and facing same issue
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DJAAYUSH
Active Level 5
Galaxy A
yes main camera is well
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cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

To enhance the device performance kindly follow the below mentioned steps:

 

1) Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings.
2) Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.

 

We would request you to kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Menna_Lo
Beginner Level 2
Galaxy A

Hello can you please capture a photo and send the resolution details shown in its info? I think I have an answer to this!

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DJAAYUSH
Active Level 5
Galaxy A
no i am already solve this problem
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Samsung_jGFdbgi
Beginner Level 2
Galaxy A
There is no wide angle(back camera) option in my samsung a70 device after Android 10 update.
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