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04-01-2020 05:53 PM in
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04-01-2020 07:53 PM in
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04-01-2020 11:19 PM in
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04-02-2020 07:27 AM in
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04-14-2020 01:46 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
To enhance the device performance kindly follow the below mentioned steps:
1) Reset camera settings: Click Camera > Go to Camera Settings > Reset Settings.
2) Clear camera app data: Go to Settings > Apps > Camera > Select Storage > Clear Data and click OK.
We would request you to kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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05-19-2020 08:21 PM in
Galaxy AHello can you please capture a photo and send the resolution details shown in its info? I think I have an answer to this!
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05-20-2020 08:11 AM in
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07-02-2020 11:42 PM in
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