Original topic:

A7 2017 pendrive,controller not supported why??

(Topic created on: 09-17-2017 12:31 PM)
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Adityaroxx
Active Level 5
Options
Galaxy A
Why i can't connect a usb,pendrive with otg cable on my device?
Nothing is happening when i connect a usb,pendrive and not supporting a controller too.
I've another phone Sony Xperia xa ultra on which usb,pendrive,controller is supporting with otg cable.
and in sony xperia xa ultra i can play games by connecting with otg a controller.
please help in a7 2017
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5 Comments
samy23
Active Level 5
Galaxy A
this otg feature is supoorted in my J7 2015......you must check settings
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Asok
Active Level 8
Galaxy A
bro which otg connecter you used
try usb type c otg adapter
hope this will work you
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Adityaroxx
Active Level 5
Galaxy A
yes bro im using type c
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Adityaroxx
Active Level 5
Galaxy A
but then also its not working😢
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admin_
Expert Level 5
Galaxy A
Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
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