Original topic:

A7 2016 internet connectivity problem

(Topic created on: 08-14-2018 10:22 PM)
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Sandeepky
Active Level 4
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Galaxy A
my A7 2016 phone internet is not working with jio
and other carriers. please update it because it irritates to use the phone without an internet
10 Comments
admin_
Expert Level 5
Galaxy A
We do apologize for the inconvenience caused. We would like to suggest you kindly follow the below mention steps to overcome the Issue;

- Check by using any other SIM card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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