sidhubalraj
Active Level 1
My phone takes nearly 3 hrs to charge 100% (before update)...... but after android 10 update takes nearly 8 to 10 hrs...what to do??? 
I have reset my mobile after the update....
8 Comments
u need to go to ther service center,
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zee1232
Active Level 6
a6 plus always take this 3 hours to charge , you can use a fast charger as it supports fast charging ,
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i used one plus charger too... it takes the same time
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use ubon fast charger from any local shop
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i will try thanks
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PrashantDBhatt
Active Level 6
After update my phone take a charge 0 to 100 in 8 hours but in 2 days it solved
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i will wait....thanks
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Samsung_Support3
Moderator
Moderator

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.

Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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