Original topic:

A55

(Topic created on: 07-13-2024 06:55 AM)
927 Views
luwang92
Active Level 4
Options
Galaxy A
Hi all, I was using a galaxy a50 device for around 5yrs and recently switch to a55. The new device was going great but recently some of the phone nos. Saved on the device keeps disappearing and after few days it appears again as contact saved. Also yesterday I came to know that the calculator app is missing from the app drawer but it's there in the settings>apps (where the apps installed in the device are listed). Do any one of you using a55 or any other samsung device face the issue?
4 Comments
Jivan221
Active Level 3
Galaxy A
That's a very common problem in samsung galaxy A55.
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luwang92
Active Level 4
Galaxy A
Are you facing the issue?
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Jivan221
Active Level 3
Galaxy A
Yes, but don't worry once the device set everything will be OK.
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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