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Original topic:

A55 issues

(Topic created on: 3 weeks ago)
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FirdousNisar
Beginner Level 2
Options
Galaxy A
Samsung A55 - after the new software update one UI 7.0, my mobile gets freezed and auto restarting very often.. i got frustrated when it happened during important meetings.. kindly resolve this issue 

1 Solution


Accepted Solutions
Solution
Samsung_specialist
Community Manager
Options
Galaxy A

we are sorry to hear that.
to help you more please try these steps :
1.Force restart by pressing “volume down key + power” button until the device reboot. After reboot below action.
2. Go toSettings – Apps - One UI Home – Storage - Clear data.
3.Settings > Software update > Download and install > Download > Install now.


If the issue persists after these steps, we recommend visiting a Samsung service center via this link :
https://www.samsung.com/ae/support/service-center/

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4 Comments
SvenVath
Active Level 10
Galaxy A
Same issues happened with my flip 6 🫤
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AhmedX707099
Active Level 1
Galaxy A
Too me
S21+
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Solution
Samsung_specialist
Community Manager
Options
Galaxy A

we are sorry to hear that.
to help you more please try these steps :
1.Force restart by pressing “volume down key + power” button until the device reboot. After reboot below action.
2. Go toSettings – Apps - One UI Home – Storage - Clear data.
3.Settings > Software update > Download and install > Download > Install now.


If the issue persists after these steps, we recommend visiting a Samsung service center via this link :
https://www.samsung.com/ae/support/service-center/

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FirdousNisar
Beginner Level 2
Galaxy A
Thank you
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