Original topic:

A55 charger problem

(Topic created on: a month ago)
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jassimdx
Beginner Level 2
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Galaxy A
Hello everyone this is jassim and i have a55 256 gb with 8gb ram the problem is when i plug in my device into the charger it stuck in the same percentage and also sometime it work like when its 30 and i plug it into the changer and go to sleep when i woke up i look at my phone and its only stuck at 40 or 50 can someone tell me what is the problem with my new device i bought it before 1 week only please need help 
4 Comments
samsungNerd
Active Level 5
Galaxy A
Problem could be the cable or the charging adapter

Try to use samsung original charger or other branded chargers such as anker
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Galaxy A
Reg. A55 only issue is they not provide any update from april that's y we all a55 user getting problems. U can check here in member a55 user there is too many comments.😜
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Galaxy A
جرب وصلة ثانية وشاحن ثاني
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Samsung_specialist
Community Manager
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Galaxy A

What to do if your Galaxy phone is not charging


Check your charger
Run a test using Samsung Members
Clean the charging port
Check for water and moisture
Reboot your device
Update your software
Check for damage
Try a wireless charger or wireless Powershare
Run your phone in safe mode

https://www.samsung.com/ae/support/mobile-devices/what-to-do-if-your-galaxy-phone-is-not-charging/ 

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