Original topic:

A55 Bugs In 2025

(Topic created on: 01-17-2025 12:24 AM)
309 Views
Ishaan_A55
Active Level 7
Options
Galaxy A
Soo the thing is just my phone is getting warn very very quickly. For example I used Gallery for 8min the phone's temperature rises to 40 degrees.
And all games from subway surf to call of duty mobile all games are running at 5 to 15 FPS only even though I'm using maximum fps option.
Before December update I never saw this kind of issues.
Samsung please look forward to this issue.
Please give us atleast one proper update.

image


image




14 Comments
Amit_ALPHA670
Active Level 6
Galaxy A
Yes bro it will help
Ishaan_A55
Active Level 7
Galaxy A
Finally the thermals are normal again thank you very much 😊
Amit_ALPHA670
Active Level 6
Galaxy A
Always welcome brother 🗿✌🏻🙂
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

● You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember, then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

0 Likes
ProfessorAK
Expert Level 5
Galaxy A
It will fix in next update if you like my solution then tap on three dots and accept my solution.