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Original topic:

A54 5g Camera saturation issue

(Topic created on: 02-26-2024 10:59 AM)
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nazeer321
Active Level 1
Options
Galaxy A
My Samsung A54 5G tends to oversaturate images, even when I have turned off the scene optimizer. The most frustrating part is that it oversaturates the image even in pro mode. On live preview, the colors appear fine, but this issue only becomes visible after a picture has been taken. Please note that my A54 is running on the latest software, ONEUI 6.0, with the February security patch

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Final image on auto mode(scene optimizer off)


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Preview on auto mode


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Final image using auto mode(scene optimizer off)


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Preview on auto mode


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Final image from pro mode


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Preview on pro mode


1 Solution


Accepted Solutions
Solution
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

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11 Comments
goodthings
Expert Level 5
Galaxy A
Kindly clear catche and clear data of this app also reset camera settings then try to it's again. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
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nazeer321
Active Level 1
Galaxy A
Already tried ... but the results are same
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Solution
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
0 Likes
Rahul15s
Active Level 7
Galaxy A
Yes, you're right. Same problem happened.
0 Likes
k_raaahul
Active Level 3
Galaxy A
Oversaturation problem is there.....even when using Instagram, Whatsapp, Snapchat camera.....
The pics are so oversaturated....
Even when you report this error ....their reply will be same...."clear cache, reset phone"
All are unnecessary answers....
I don't know why there are very few people talking about oversaturated photos 🥲🥲...
Hoping this will improve in One Ui 6.1...Which might come in April
nazeer321
Active Level 1
Galaxy A
I recently purchased this phone, was it like this even before the one ui 6.0 update?
k_raaahul
Active Level 3
Galaxy A
I also purchased recently....But I clicked photos on both OneUI versions.....both had this saturation issue...
nazeer321
Active Level 1
Galaxy A
Oh i see.., this is so weird and frustrating that it even oversaturates in pro mode. I hope this is bug and will fix in future update ,cuz if this is a samsung processing style other samsung phones have to have this problem but they don't