Original topic:

A54 5G network problem

(Topic created on: a week ago)
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Marimuthuofl
Active Level 3
Options
Galaxy A
When connect any call the 5G automatically turned off and changed to 4G why? Is it normal in A54? VoNR not working.
3 Comments
Dinkar_IN
Active Level 8
Galaxy A
VoNR isn't stable in India yet.
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the VoNR (Voice Over 5G) feature is supported by your device, as of now it is only working with Jio Network, and Airtel / VI has not been implemented yet.

● Kindly enable the setting by the below path:
Settings > Connection > Mobile Network > VoNR (Voice Over 5G).

Note: By default, this option will be off, so you have to on it manually. However, If still can't use kindly contact the network operator once, to make sure there is no issue from their end.

Warm Regards,
Samsung Customer Support

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Marimuthuofl
Active Level 3
Galaxy A
Already enabled but when call connect automatically switched to 4G
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