Original topic:

A53 screen flickering @ extra dim

(Topic created on: 06-22-2022 10:03 PM)
375 Views
Anonymous
Not applicable
Options
Galaxy A
Screen flickering at low brightness settings and extra dim feature turned on. Is anyone experiencing the issue? Can be noticed in a dark room, when using mobile during the night.

Settings as follows:
Extra dim - on
Screen brightness - minimum
Dark mode - on
Refresh rate - more visible in 60HZ
Adaptive brightness - off
Eye comfort shield - on/off (more visible when it's off)
Visible especially in Gmail app, google's native messaging app with dark mode theme.


2 Comments
cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support! 
 
We acknowledge your query and apologize for the same. We request that you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy A


Dear Samsung Member,

 

Greetings from Samsung Customer Support!

We acknowledge your concern and apologize for the inconvenience caused, to understand your issue better we would like to Call you and take remote ofyour device along with our R&D team.

We request you to kindly share your contact details with the preferred date and time of calling

 

Phone number :

Preferred date of Calling:

Preferred time of calling:

 

Thank you for writing to us.

0 Likes