I'm not a tech guru or genius but I know that when I swipe to answer a call it should answer, to my surprise. Oh don't get me started about the battery life, and the previous A32s was way better than this. That phone never gave a problem throughout our relationship.
How new is the phone? and it's also a possibility that your phone is an exceptional glitch... Usually phones come out of the factory having gone through some tests but at least a minimal % is glitchy which is the reason for warranty etc. Could be yours. You might need a few software updates to fix it and if the phone is brand spanking new, you'll need a week before the phone starts to optimize the CPU usage for the battery consumption
Thank you for reaching out to us and apologies for the inconvenience.
Please soft reset your device. Press and hold the power and volume down buttons for about 10 to 15 seconds.
Should the issue persist kindly take the device to an accredited service center for an assessment. Please use the link below to find a service center near you
