A53 - Restarts Automatically

[KnightJr]

A53 has been constantly restarting the last few days.

It seems like a One UI crash since its the first screen that pops up when pressing the power button. 

I am due for an upgrade since April but don't seems the need for it. 

[Neolyn]

Try it for a few days. If it restarts then I will assist further.

If it doesn't I will help you look for a cause of why it is restarting so often.

The phone is ment to restart automatically when it needs to desperately. Might be one of your apps that is demanding on the phone.

[william007]

OK. Sent you a direct message. I also tried to go into the ɓoot mode after turning the phone off and it doesn't even go to that. I really need this phone to work as I need it

[william007]

How will I know what app it is

[Neolyn]

We will do troubleshooting

[william007]

This is what it does only a few times. Mostly it's just a small line like that. Nothing has been changed or touched on this phone

[Neolyn]

It looks like the phone has a virus and the phone was restarting as a way to try to get rid of it.

[william007]

How can I get rid of it or what app can I download to check the phone

[NotAdmin]

?*

[NotAdmin]

Contact Samsung by opening the Members app, go to Support on the bottom right corner and scroll untill you see Error Report. Click on it and follow the steps

[kamuwelo]

Settings>>then search auto>>restart