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05-20-2024 11:33 PM in
Galaxy A- Mark as New
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05-21-2024 01:09 AM in
Galaxy A
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05-22-2024 04:03 PM in
Galaxy AThank you for reaching out Jemz1zn
Please follow troubleshooting steps below;
Open the Camera App
Access Camera Settings:
- Reset Settings:
- Scroll down to the bottom of the settings menu.
- Tap on Reset settings.
Also clear the cache of the app.
To clear an app's cache:
1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Apps.
4. Select the sort by icon next to 'Your apps'.
5. Select the switch next to 'Show system apps' and select OK.
6. Select the app you'd like.
7. Select Storage.
8. Select Clear cache.
Thereafter soft reset your device. Press and hold the power and volume down buttons until the device restarts ( this will not erase data, it is just to reboot the device)
