Original topic:

A52s5g battery draining issue

(Topic created on: 10-18-2021 03:55 AM)
160 Views
AshuRaghav
Active Level 3
Options
Galaxy A
 I have samsung a52s 5g and screen on time is good but in stand by mode it is taking 5% of battery in 1 hour. And even in power saving mode.
I do not know what is the issue. I have reset my phone settings and even factory data reset. Still I am facing this issue.

Please provide me an update ..
13 Comments
Nafiz-Fahim
Active Level 4
Galaxy A
please create (error report) to the service from samsung members.
AshuRaghav
Active Level 3
Galaxy A
I have done it
onlyashu19
Active Level 3
Galaxy A
Any heating issue wtih this model ? And how is performance for normal usage
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Galaxy A

Dear Samsung Member,
  
Greetings from Samsung Customer Support!  
   
We acknowledge your query and apologize for the same. To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
  
Thank you for writing to Samsung.   

Warm Regards,
Samsung Customer Support  

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