Original topic:

A52S Gallery Bug

(Topic created on: 02-08-2023 06:40 PM)
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chndn811
Active Level 9
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Galaxy A
I found a bug in Gallery app after January update.

When you click on a photo in night mode and edit it from Gallery, the Gallery app freezes. You will have to close the Gallery app forcefully.
1 Comment
cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

If the issue still persists, kindly register your concern in the Samsung Members app (Samsung Members app > Get help > Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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