A52S Camera Degraded

[chndn811]

I recently clicked some photos with night mode and normal mode using flash. 

Night mode is not able to capture details. Image quality was same if you compare with normal mode.

While clicking the photo using flash, the image was proper but after processing everything became flashy.

I am attaching a sample image here. 

NOTE: No back cover is thereon the device.

Image using flash light

[CODM6567]

Send feedback to Samsung

[chndn811]

Done

[Sid_Karna]

This is because the focusing is getting disturbed. Have you tried tap to focus before taking image?

[chndn811]

Yes. With the focus image was correct but when I saw it in gallery it came like this.

[Sid_Karna]

Ok, I will try this and let you know.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear the camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support