A51 problem after recent update

[Pijush2512]

I' m facing following issues after update. 1) Battery Drain 2) Its lagging a lot 3) Its restarting again & again 4) I can't receive & make calls 5) I can't play videos 6)  The phone's speaker & microphone are not working 7) Its heating a lot 😎 The apps are crashing a lot, even one ui crashed & everything becomes black again & again.

[Pratheesh123]

Once perform normal phone reset settings 


["Settings>general management>select reset>click on reset settings"]


This process will fix all bugs and problems. 


This process is very safe, no any data loose. Only settings will be default. 









Then it will be restart your phone.. 


I fixed my problem easily,


Thanks 😊 

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.
  
Warm Regards,
Samsung Customer Support